Terms and Conditions

Please read these terms and conditions carefully before accessing the Online Training.


These terms and conditions set out the terms between you, the User/Customer of this Website and SYLVIA CONSTANTINE / ECONOMIC RECOVERY SOLUTIONS LTD, the owner(s) of this Website.

Your use of this Website and any Online Training Course(s) contained within constitutes acceptance of these Terms and Conditions in full.

You should not use this Website if you do not accept these terms and conditions in full.

You are provided with access to this Website in accordance with these Terms and Conditions and any orders placed by you must be placed strictly in accordance with these Terms and Conditions.

Before you place an order, if you have any questions relating to these Terms and Conditions, please contact economic.recovery.uk@gmail.com.

This Online Training is specifically created for UK businesses

Because business terminology, regulations and taxation may differ, some of the content may not be suitable for businesses based in other countries or jurisdictions.

Definitions and interpretation

The following terms shall have the following meanings:

Account – means collectively the personal information, payment Information and credentials used by Users to access paid content and / or any communications system on the Website

Conditions – means these Terms and Conditions

Content – means any text, graphics, images, audio, video and any other form of information capable of being stored in a computer that appears on or forms part of this Website or the Online Training Courses.

Facilities – means collectively any online facilities, tools, services or information that Sylvia Constantine and Economic Recovery Solutions Ltd makes available through the Website either now or in the future.

Payment Information – means any details required for the purchase of Products from this Website. This includes, but is not limited to, credit / debit card numbers. We use Barclaycard ePDQ to process our online card payments.

Personal Information – means the details provided by you on registration.

Product – means the Online Training Courses displayed for sale on the Website.

Product Description – means that part of the Website where each online training course is described.

Premises – means Our business address.

We/us/our – means Sylvia Constantine and Economic Recovery Solutions Ltd. Registered address The Hart Shaw Buildings, Europa Link, Sheffield Business Park. Sheffield S9 1XU Registered number 12889042.

Website – means the Website located at www.businesstrainsupport.com and any sub-domains of this site or any subsequent URL which may replace it.

United Kingdom (UK) – means Wales, Scotland, Northern Ireland and England. Because business terminology and tax rates/rules/regulations may differ, our online business training may not be suitable for businesses located in other countries or jurisdictions.

Users – means the users of the Website collectively.

You – means a user of this Website.

Customer Information

You warrant that:

The Personal Data which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and You will notify us immediately of any changes to the Personal Data by updating these details on your online account.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

You are responsible for maintaining your own username and password. You should ensure that you store your username and password securely and that the details required to access your customer account are not provided to another party.

If you become aware or suspect that your customer account username and password have become known to a third party, you should inform us immediately.

You agree fully to indemnify, defend and hold Us, and directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Terms and Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your account and/or your Personal Information.

Modifying the Website and Online Training Courses

We reserve the right to modify or withdraw, temporarily or permanently, this Website and the Online Training Courses (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website and the Online Training Courses.

Changing terms and conditions

We reserve the right to modify or withdraw, temporarily or permanently or change the Terms and Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. If you do not agree to any change to the Terms and Conditions then you must immediately stop using the Website.

Description of Training Products

Each Online Training Product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order.

Privacy and Cookies

Please see Our Privacy Policy

Please see Our Cookies Policy


The online edition of this Training required a considerable investment in time, expertise and business costs. We believe our prices represent good value for money. Prices for our products may vary from time to time.


Our online purchase system uses WooCommerce and Barclayard ePDQ. This enables us to process the sales of our training and accept payments.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website. 

Returns and cancellations

In line with digital services regulations, we must inform you that, because you can access the Online Training immediately after your payment is received, you lose your right to cancellation and refund. However, customer satisfaction is important to us, so please contact us if you are dissatisfied with the training.

Content of Online Training Courses

We will endeavour to ensure the Content is as up to date as possible. Some information is time limited and may be subject to changes by UK Government. For example, tax rates and regulations. We have highlighted most instances where this may occur and have provided website addresses for you to obtain the latest information, for example HMRC.

We reserve the right to amend or discontinue any of our Online Training Courses.

If the course does not meet your expectations, please contact us immediately.

Age restriction

It is possible to start and run a business at any age. The Online Training Courses are suitable for anybody over the age of 12, but you have to be 18 to sign legal agreements or contracts, therefore, Payment Information must be provided by or with the permission of an adult.

Business Customers

These Terms and Conditions also apply to customers procuring Online Training Courses for and on behalf of their business.

Third-party links

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.businesstrainsupport.com without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at economic.recovery.uk@gmail.com.

Time restrictions

When you sign-up for any of our courses, you will be granted 3-months in which to complete your course. After this period, your profile will be removed from our records and you will no longer have access to the course. If you require longer than this to complete the course(s) you have purchased, please contact us.

Users comments and feedback

We reserve the right to quote comments from previous participants anonymously. We will not credit a comment to a named individual without express permission.


Only the individual who has registered and paid for the Online Training can use the Course(s). If additional business partners, directors or family members want to use the Online Training, we will offer it at a substantial discount.

We reserve the right to refuse any order for training and will notify you of a cancellation using the contact details you have provided.


No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Lawful purposes

The Website and Online Training may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Termination and Cancellation of Accounts

Either SYLVIA CONSTANTINE / ECONOMIC RECOVERY SOLUTIONS Ltd or You may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons. If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.

All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to economic.recovery.uk@gmail.com.


Each provision of the Terms and Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.


To the best of our knowledge, the information provided in the Online Training Courses was accurate when created. We cannot accept any responsibility for how you choose to use the information in your business. No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind. We do not provide legal advice. We provide information about aspects you need to consider when starting and/or running a business.

Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

Limitation of liability

The Website and Online Training is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website and Online Training Courses, or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Website and Online Training Courses will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Online Training Courses. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.


These Terms and Conditions are governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.  

Intellectual property

The copyright for this Website and all Online Training Courses are owned by Sylvia Constantine.

Copyright notice

Copyright © Sylvia Constantine 2001 – 2020 All rights reserved.

This course is the result of many years work. Please respect our copyright. All course videos and course materials are protected by copyright. They may not be copied, reproduced, transmitted, reprinted, or redistributed in any form or by any means, electronic, digital, mechanical, recording or likewise, without express permission from Sylvia Constantine.

Permission is granted for course notes and business tools to be downloaded and kept for future reference on condition that they are only used by the specific individual course participant who registered for and completed the course.

If you wish to discuss commercial use of this training, please contact us.

By using this website and requesting the services offered, you explicitly agree to our Terms and Conditions and copyright terms.